Frequently Asked Questions
Quick answers to the questions that matter before you subscribe.
Is Tellyvora available outside the UK?
Tellyvora is being prepared for the UK market only.
What is included in a subscription?
The final content list and service features are awaiting confirmation. Check the What’s Included page before choosing a plan.
How many screens can I use at once?
Simultaneous screen allowances will be specified for each plan. Installing an app on several devices does not, by itself, confirm how many can stream together.
Which devices are supported?
Supported devices, player apps and any separate app charges are awaiting confirmation.
How long does activation take?
The activation method, operating hours and expected timeframe have not yet been confirmed. No instant-activation promise is being made.
How do I pay?
Payment methods and the order process are awaiting confirmation. No payment can be taken through this draft website.
Does the subscription renew automatically?
Renewal arrangements have not yet been confirmed. The final pricing page will state whether payment is one-off or recurring.
Can I request a refund?
Refund terms are awaiting confirmation. Read the final Refund Policy before placing an order.
Where can I get help?
The support email, phone or messaging channel and support hours are awaiting confirmation on the Contact page.