Shipping & Delivery Policy
Last updated: September 2026 • Effective for all orders placed on halfordllc.shop
1. Order Processing & Transit Times
| Service Detail | Standard Parcel Items (Planters & Accents) | Heavy Freight Goods (Teak Tables & Fire Pits) |
|---|---|---|
| Shipping Cost | Free ($0.00) | Free ($0.00) |
| Handling Time | 1–2 Business Days (Mon–Fri) | 1–2 Business Days (Mon–Fri) |
| Transit Time | 3–5 Business Days | 4–6 Business Days |
| Total Estimated Delivery | 4–7 Business Days | 5–8 Business Days |
| Order Cut-Off Time | 5:00 PM CST | 5:00 PM CST |
| Primary Carriers | FedEx Ground, UPS, USPS Priority | Specialized LTL Freight with Liftgate |
2. Shipping Destinations & Coverage
We currently ship to physical addresses across the United States. Please note that large freight items (such as the Halford Solid Teak Dining Table and Cast Iron Chiminea) require a physical street address accessible to freight trucks and cannot be delivered to P.O. Boxes or APO/FPO military addresses.
3. Freight Delivery Procedure (Large Goods)
For oversized items exceeding 50 lbs, delivery is conducted via professional LTL freight carriers. Once your shipment arrives at your local destination freight terminal, the carrier will contact you at the phone number provided at checkout to schedule a convenient delivery appointment window. Freight delivery is curbside with hydraulic liftgate service included at no additional charge.
4. Shipment Confirmation & Live Tracking
As soon as your shipment is dispatched from our fulfillment facility, you will receive an automated shipping confirmation email containing your direct tracking number and carrier link. You may also track your shipment at any time using our dedicated Order Tracking Page.
5. Transit Damage Protection
Every single shipment from Halford LLC is 100% insured against loss or transit damage. If an item arrives with any visible damage or defect, simply notify us within 48 hours at support@halfordllc.shop with a photo of the damaged piece, and we will dispatch a replacement immediately or issue a full refund with zero hassle.
6. Contact Us
If you have any questions regarding your shipment or delivery schedule, please reach out:
Halford LLC
42121 Red Maple St, Hammond, LA 70403, United States
Phone: +1 (435) 352-6597
Email: support@halfordllc.shop